1. Introduction
Asdise LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services, including our operations management software, data migration tools, and related offerings.
By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide to us, including:
- Account Information: Name, email address, company name, job title, and other registration details when you contact us or create an account
- Business Data: Information about your business operations, including contacts, assets, sites, and projects that you input into our platform
- Payment Information: Billing details, payment method information, and transaction history
- Communications: Information contained in messages you send to us, including support requests, feedback, and survey responses
2.2 Automatically Collected Information
When you use our services, we automatically collect certain information about your device and usage, including:
- Device Information: IP address, browser type and version, operating system, device type, and unique device identifiers
- Usage Information: Features used, time spent on platform, click patterns, and performance metrics
- Log Data: Error logs, system activity, and other technical information about your use of our services
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze platform usage, and deliver personalized content.
3.1 Types of Cookies We Use
- Essential Cookies: Required for the platform to function properly and securely
- Analytics Cookies: Help us understand how visitors interact with the Website
- Performance Cookies: Help us understand how users interact with our platform to improve performance
- Functionality Cookies: Enable enhanced features and personalization
3.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality. For more information about managing cookies, visit your browser's help pages.
4. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our platform and services
- Account Management: To manage your account, process payments, and provide customer support
- Platform Improvement: To analyze usage patterns, monitor performance, and enhance user experience
- Security: To protect against fraud, unauthorized access, and other security threats
- Communication: To send service-related announcements, updates, and administrative messages
- Legal Compliance: To comply with legal obligations and protect our legal rights
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
5.1 Affiliated Companies
We may share information with our affiliated brands and subsidiaries for business operations, platform improvement, and service delivery. All affiliated entities are bound by confidentiality obligations and this Privacy Policy.
5.2 Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform and providing services to you. These providers include:
- Cloud hosting and infrastructure providers
- Payment processing services
- Analytics and performance monitoring services
- Customer support and communication platforms
5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. Data Security
We implement industry-standard security measures to protect your information, including:
- Data encryption in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Employee training on data protection practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to certain processing activities
- The right to data portability
To exercise these rights, please contact us at legal@asteik.com.
9. International Data Transfers
Your information may be transferred to and processed in countries where data protection laws may differ from your country of residence. We take appropriate measures to ensure your information receives adequate protection.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of the updated policy.